You can create an account

• On the website at pickleheads.com

• By downloading the Pickleheads phone or tablet app for iOS or Android

If you already have a Pickleheads account, there is no need to create a new account.

If you want to play DUPR events,

• You must have a DUPR account

• Your Pickleheads account and your DUPR account must be linked within Pickleheads

See the DUPR Events section for more details.

You should join the groups for the events that interest you.

• MVPC Clinics: Skills & Drills 2.0-3.0, Drills 3.0-3.75, Introduction to Skinny Singles

• MVPC DUPR Players: DUPR Monday, DUPR Sunday

• MVPC Round Robin: Round Robins

Members will be invited via email with links to join the groups.

For non-members, see the Signing Up for Events section.

Depending on your Pickleheads account setup, you may or may not get emails or app notifications. See the Turning On/Off Email and App Notifications section for more details.

If you have emails and/or app notifications off, you need to check your sessions/groups status on the website or app. See the Checking Status on Pickleheads section for more details.

Events are called Sessions or Games in Pickleheads.

For members:

Once you join a group, e.g. MVPC Round Robin, when an organizer creates a session, the organizer will invite players to join. This can be all players in the group, players with a certain rating in the group, etc.

• Players who are invited will get notified by Pickleheads via email and/or app notification

• Players who are invited to the session can accept, decline or ignore the invite

• Initially, everyone is on the Waitlisted or Pending list

• Two to three days prior to the session, the organizer will confirm players from the waitlist. A lottery will determine who is confirmed with members having priority

• If someone drops out, waitlisted players will move into the confirmed list

• Players who are confirmed will be notified by Pickleheads

• The organizer will send either an email or a group chat through Pickleheads a day before the event. Players should check their email or the Pickleheads app often a day before the event for possible updates

• Players can always remove themselves from the confirm list or the waitlist. See Canceling Sign Ups section for details

• If the session is canceled, players will be notified via Pickleheads

For non-members:

• Go to the Rengstorff Park Pickleball Courts page, https://www.pickleheads.com/courts/us/california/mountain-view/rengstorff-park-pickleball-courts

• Click on Schedule

• All MVPC sessions are listed on the calendar with a title that starts with MVPC

• Click on the session and request to join

For DUPR events,

• You must have a DUPR account

• Your Pickleheads account and your DUPR account must be linked within Pickleheads

To link DUPR to Pickleheads:

• Go to your Rating

  • On the website, click on your name/profile picture circle on the upper right corner, select My Profile & Rating

  • On the app, tap on the profile picture circle on the upper left corner, select Rating

• Find the blue DUPR button labeled “Connect your DUPR ID”

• Click that button and sign into your DUPR account using your DUPR email and password

• Check the box allowing DUPR to transmit data to Pickleheads

When you link accounts:

• Pickleheads will be able to directly report results to DUPR

• Your current DUPR rating will be shown within Pickleheads

For sessions that were not initially DUPR but changed to DUPR, all players will need to go into their session on Pickleheads and click on the button that allows their scores to be uploaded into DUPR..

Players manually added to a DUPR match (i.e. last minute addition to a session) will need to go into that session and click on the button that allows their scores to be uploaded into DUPR.

On the website, click on your name/profile picture circle on the upper right corner, 

• Select My Sessions to see your sessions

• Select My Groups to see your groups

On the app, at the bottom,

• Tap on Games to see your games/sessions, if you don’t see all your sessions, tap on the text on top “YOU’RE INVITED TO JOIN…” (there is a number to the right of the text which displays the number of your sessions), and all your sessions should display regardless if you joined or not

• Tap on Groups to see your groups

See Checking Status on Pickleheads section on how to get to your sessions.

• Once you see the session on your session list, click or tap on it to get to the session details

• There should be an option to leave the Confirmed/Waitlisted/Pending list. Depending on if you are using the website or app, it might be toward the top or the bottom

Pickleheads email notification is usually on by default. The app notification needs to be checked. In addition to the Pickleheads app settings, the tablet/phone settings might need to be turned on as well.

• On the website, click on your name/profile picture circle on the upper right corner, select My Alert. Choose your settings.

• On the app, tap on the profile picture circle on the upper left corner, select Notifications. Choose your settings.

  • If you want Push Notifications, you should make sure that your tablet/phone has the settings to allow Pickleheads to do push notifications.

App

• The app has chat functionality at the upper right corner

• You can chat within a group, chat with confirmed players in a session or direct chat with a player

• You can mute any chat by swiping to the left and tapping mute

Website:

• The website has chat functionality under My Groups or My Sessions

• You can chat within a group or chat with confirmed players in a session

• There is no direct messaging (DM) available on the website

See Checking Status on Pickleheads section on how to get to your groups.

• Once you see the group on your group list, click or tap on it to get to the group details

• Below the group details there is an option to leave the group

Go to the Pickleheads help page

Email mvpickle.org+events@gmail.com